Zevrix is praised for - and proud of - having some of the best customer support in the industry, according to the feedback we get from our users.
All users are entitled to unlimited free e-mail technical support (it applies to both customers and users who test-drive the products).
All Zevrix products have instant access to technical support built-in - it can't get any easier than that: just click the Support button included with every product to send a support request, check for updates, open user guide and more.
Technical support requests answered within one business day (but usually much faster).
Zevrix policy is to implement bug fixes and certain new features as quickly as possible, without waiting to accumulate them in one big update. Our customers are often surprised that a new feature or bug fix they requested is implemented within a few days - sometimes the next day. These "dot" updates (such as 3.6, 2.4.5 etc.) are always free. You can check for updates from within the products using the Check for Updates feature, or by using the Version Control link on product pages.